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11 High St, Abingdon OX14 5BB, UK – 01235 555611
Having gone through a process elsewhere which fell apart and constantly required me to chase the agent for several months this agency was a welcome change. The agent knew the ins and outs of the agreement and acted quickly when there was new information without having to be emailed constantly for updates. Very good overall, I would use again. Can't remember what they were like for viewings as I found most properties myself and ended up seeing a lot of different agencies.
8-10 W St.Helen St, Abingdon OX14 5BL, UK – 01235 524300
Been renting through M&Co for a year now and there have been positives and negatives. The start of the process; arranging a viewing, signing the contract and providing documents was quite poor. It seemed like there was a lack of communication internally. I think really this just came down to a few staff, rather than the company as a whole. I believe said staff are no longer there. However, ever since that they have been great. They've been informative and up-front throughout the tenancy, giving us adequate notice of inspections and works. Any problems we've had have been dealt with within a fair timescale. They also made up for the initial signing confusion by providing a smooth renewal process, again being up-front about fees and processes. Now entering into the second year in the same property and are hoping for much of the same service. 4 stars due to those initial hiccups, otherwise potentially could have made a 5!
Lettings- Generally quite good. To start with was very good, walked into the estate agents and within 30 minutes we had 2 viewings arranged and they had all our details they needed. When we viewed the house we eventually went for, the estate agent was 5 minutes late but that's not the worst thing-it happens. During the viewing she was very informative and answered our questions, and the next day we contacted them saying we wanted it and everything was pretty smooth in that respect. The things which has stopped them getting 5 stars is that on a couple of occasions we were asked to provide documents/details which we had already provided so there was some lack of communication among themselves. Also when we paid the deposit the person seeing to us again asked for details which had already been provided and also didn't know how to print the receipt for the deposit (a bit odd). But moving in day was fine, they had keys ready and the estate agent was at the house on time to show us round and test smoke alarms and explain the itinerary. At no point have there been any surprise costs or unexpected things happen, and any dates which were agreed for viewings/paying deposit/moving in were always kept to. And since moving in, communication with the property manager has been very good too.
5-7 Stert St, Abingdon OX14 3JF, UK – 01235 524800
Best Agency we have been with. No problem with Deposit no stupid charges like contract renew or move out. Friendly Staff. Recommended Thank you
Been a letting agent of mine for some time. Small firm basically a one man band run by Greg who also makes the tea and cleans the toilets. He hasn't done much to expand the business since 2011 as his father passed away suddenly and then his mum was ill with a terminal illness she has now passed away. He re opened to new customers in 2015 only added top quality homes and has since told me that the lettings market is so cut throat in Abingdon that his has moved into sales as most of his landlords are old and wanting to sell their properties to retire. As most have been with him from the start in 2005. I is a shame that small firms that give people a choice are so often attacked. Companies have to start and customers have a choice. I wanted to write this review as I was prompted by one written by Dave Smit (below) I knowing ,Greg and Bluedoor know this must be a nasty troll. I also wouldn't mind betting it's untrue as if you ever chatted to Greg you would know he will tell you everything good and bad. Fantastic company hope sales will pick up.
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